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Health Insurance Plan Ratings

When checking on the insurance company you are considering, there are a few options you can pursue

  • Make sure the insurance company is licensed and covered by the state's guaranty fund. The fund pays claims in case the company defaults. Your state insurance department can provide this information.
  • Check the financial stability and soundness of the insurance company. Ratings from A.M. Best ( www.ambest.com ), Standard & Poor's ( www.standardandpoors.com ), Moody's Investors Services ( www.moodys.com ), and Weiss Ratings, Inc. (www.weissratings.com ) are available online and at most public libraries.
  • Research the complaint
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When checking on the insurance company you are considering, there are a few options you can pursue

  • Make sure the insurance company is licensed and covered by the state's guaranty fund. The fund pays claims in case the company defaults. Your state insurance department can provide this information.
  • Check the financial stability and soundness of the insurance company. Ratings from A.M. Best ( www.ambest.com ), Standard & Poor's ( www.standardandpoors.com ), Moody's Investors Services ( www.moodys.com ), and Weiss Ratings, Inc. (www.weissratings.com ) are available online and at most public libraries.
  • Research the complaint record of the company. Contact your state insurance department or visit the website of the National Association of Insurance Commissioners (www.naic.org ) which has a database of complaints filed with state regulators. We have also listed the State Insurance Department Contacts for your convenience below.
  • Find out what others think about the company's customer service . Consumers rate homeowner insurance companies from J.D. Powers and Associates at www.jdpower.com/homes/insuranceratings.


State Insurance Department Contacts

Alabama Alabama Department of Insurance
201 Monroe St., Suite 1700
Montgomery, AL 36104
334-269-3550
Fax: 334-241-4192
Alaska Alaska Department of Commerce & Economic Development
Division of Insurance
3601 C Street, Suite 1700
Anchorage, AK 99503-5948
907-269-7900
800-467-8725
(Alaska)
Fax: 907-465-3422
American Samoa Office of the Governor
American Samoa Government
Pago Pago, AS 96799
011-684-633-4116
Fax: 011-684-633-2269
Arizona Arizona Department of Insurance
2910 North 44th St., Suite 210
Phoenix, AZ 85018-7256
602-912-8446
800-325-2548
(Arizona)
Fax: 602-954-7008
Arkansas Arkansas Department of Insurance
1200 West 3rd St.
Little Rock, AK 72201-1904
501-371-2640
800-852-5494
Fax: 501-371-2629
California California Department of Insurance
Consumer Services Division

300 Capitol Mall, Suite 1500
Sacramento, CA 95814
800-927-4357
213-897-8921
Fax: 916-322-7294
California California Department of Managed Health Care
980 9th Street
Sacramento, CA 95814
800-400-0815
Colorado Colorado Division of Insurance
1560 Broadway, Suite 850
Denver, CO 89292
303-894-7490
800-930-3745
(Colorado)
Fax: 303-894-7455
Connecticut Connecticut Department of Insurance
P.O. Box 816
135 Market Street
Hartford, CT 06142-0816
860-297-3802
800-203-3477
(Connecticut)
Fax: 860-566-7410
Delaware Delaware Department of Insurance
Rodney Building
841 Silver Lake Blvd.
Dover, DE 19904
302-739-4251
Fax: 302-739-5280
District of Columbia Insurance Administration
810 First Street, N.E., Suite 701
Washington, DC 20002
202-727-8000 x3018
Fax: 202-535-1196
Florida Florida Department of Insurance
Bureau of Consumer Affairs
200 E Gaines St
Tallahassee, FL 32399-0300
850-922-3132
800-342-2762
(Florida)
Fax: 850-488-2349
Georgia Georgia Department of Insurance
2 Martin L. King, Jr. Dr.
Floyd Memorial Bldg.
716 West Tower
Atlanta, GA 30334
404-656-2070
800-656-2298
(Georgia)
Fax: 404-657-8542
Guam Department of Revenue & Taxation
Insurance Branch
Government of Guam

Building 13-1, 2nd Fl.
Mariner Ave.
Tiyan, Barrigada, Guam 96913
671-475-1843
Fax: 671-472-2643
Hawaii Hawaii Insurance Division
Department of Commerce & Consumer Affairs
250 S. King St., 5th Fl.
Honolulu, HI 96813
808-586-2790
Fax: 808-586-2806
Idaho Idaho Department of Insurance
700 West State St., 3rd Fl.
Boise, ID 83720-0043
208-334-4300
800-721-3272
(Idaho)
Fax: 208-334-4398
Illinois Illinois Department of Insurance
Office of Consumer Health Insurance
320 West Washington St., 4th Fl.
Springfield, IL 62767
217-785-0116
877-527-9431
Indiana Indiana Department of Insurance
311 W. Washington St., Suite 300
Indianapolis, IN 46204-2787
317-232-2395
800-622-4461
Fax: 317-232-5251
Iowa Iowa Division of Insurance
State of Iowa
330 E. Maple St.
Des Moines, IA 50319
515-281-5705
877-955-1212
(Iowa)
Fax: 515-281-3059
Kansas Kansas Department of Insurance
420 S.W. 9th St.
Topeka, KS 66612-1678
785-296-3071
800-432-2484
(Kansas)
Fax: 785-296-7805
Kentucky Kentucky Department of Insurance
P.O. Box 517
215 West Main St.
Frankfort, KY 40602-0517
502-564-60288
800-595-6053
Fax: 502-564-1453
Louisiana Louisiana Department of Insurance
Office of Health
PO Box 94214
950 North 5th St.
Baton Rouge, LA 70802
225-219-4770
800-259-5301
Fax: 225-342-8622
Maine Maine Bureau of Insurance
Department of Professional & Financial Reg.
Consumer Health Care Division
34 State House Station
Augusta, ME 04333-0034
207-624-8475
800-300-5000
(Maine)
Fax: 207-624-8599
Maryland Maryland Insurance Administration
525 St. Paul Pl.
Baltimore, MD 21202-2272
410-468-2244
800-492-6116
Fax: 410-468-2260
Massachusetts Commonwealth of Massachusetts
Division of Insurance
One South Station, 4th Floor
Boston, MA 02110
617-521-7301
Fax: 617-521-7758
Michigan Michigan Division of Insurance
Policy and Consumer Services
611 W. Ottawa St., 2nd Fl.
Lansing, MI 48933-1020
517-373-2984
877-999-6442
Fax: 517-335-1727
Minnesota Minnesota Department of Commerce
Enforcement Division
133 East 7th Street
St. Paul, MN 55101
651-296-2488
800-657-3602
Fax: 651-296-4328
Mississippi Mississippi Department of Insurance
1804 Walter Sillers State Office Building
550 High Street
Jackson, MS 39201
601-359-3569
800-562-2957
(Mississippi)
Fax: 601-359-2474
Missouri Missouri Department of Insurance
Division of Consumer Affairs
301 West High St., 5 North
Jefferson City, MO 65102-0690
573-751-2640
800-726-7390
Fax: 573-751-1165
Montana Montana Department of Insurance
126 North Sanders
270 Mitchell Building
Helena, MT 59601
406-444-4613
Fax: 406-444-3497
Nebraska Nebraska Department of Insurance
Terminal Building
941 �O' Street
Suite 400
Lincoln, NE 68508
402-471-0888
877-564-7323
Fax: 402-471-4610
Nevada Nevada Department of Business and Industry
Division of Insurance
788 Fairview Dr.
Suite 300
Carson City, NV 89710
775-687-4270
888-872-3234
(Nevada)
Fax: 775-687-3937
New Hampshire Department of Insurance
Consumer Affairs
State of New Hampshire
56 Old Suncook Rd.
Concord, NH 03301
603-271-2261
800-852-3416
Fax: 603-271-1406
New Jersey New Jersey Department of Insurance
20 West State St. CN325
Trenton, NJ 08625
609-292-5316
Fax: 609-984-5865
New Mexico Public Regulation Commission
Insurance Division
P.O. Box 1269
Santa Fe, NM 87504-1269
505-827-4601
800-927-4722
(New Mexico)
Fax: 505-476-0326
New York New York Department of Insurance
Albany Agency Building One
Empire State Plaza
Albany, NY 12257
518-474-6600
800-342-3736
(New York)
Fax: 518-474-2188
North Carolina North Carolina Department of Insurance
P.O. Box 26387
Raleigh, NC 27611
919-733-3058
Fax: 919-733-6495
North Dakota North Dakota Department of Insurance
600 E. Blvd.
Bismarck, ND 58505-0320
701-328-2440
800-247-0560
(N. Dakota)
Fax: 701-328-4880
Northern Mariana Islands Commonwealth of the Northern Mariana Islands
Dept. of Commerce
Caller Box 10007 CK
Saipan, MS 96950
670-664-3000
Ohio Ohio Department of Insurance
Consumer Services Division
2100 Stella Ct.
Columbus, OH 43215-1067
614-644-2658
800-686-1526
(Ohio)
Fax: 614-644-3743
Oklahoma Oklahoma Department of Insurance
2401 N.W. 23rd St., Suite 28
Oklahoma City, OK 73107
405-521-2828
Fax: 405-521-6635
Oregon Oregon Division of Insurance
Department of Consumer & Business Services
350 Winter St., N.E., Room 200
Salem, OR 97310-0700
503-947-7205
Fax: 503-378-4351
Pennsylvania Pennsylvania Insurance Department
Bureau of Consumer Services
1326 Strawberry Sq., 13th Fl.
Harrisburg, PA 17120
717-787-2317
877-881-6388
Fax: 717-787-8585
Puerto Rico Puerto Rico Department of Insurance
Cobian's Plaza Building
1607 Ponce de Leon Ave.
Santurce, PR 00909
787-722-8686
Fax: 787-722-4400
Rhode Island Rhode Island Insurance Division
Department of Business Regulation
233 Richmond St., Suite 233
Providence, RI 02903-4233
401-222-2223
Fax: 401-222-5475
South Carolina Consumer Services Division
South Carolina Department of Insurance

1612 Marion St.
PO Box 100105
Columbia, SC 29202-3105
803-737-6180
800-768-3467
(S. Carolina)
South Dakota South Dakota Division of Insurance
Department of Commerce & Regulation
118 W. Capitol Ave.
Pierre, SD 57501-2000
605-773-3563
Fax: 605-773-5369
Tennessee Tennessee Department of Commerce & Insurance
Volunteer Plaza
500 James Robertson Pkwy.
Nashville, TN 37243-0565
615-741-2241
Fax: 615-532-6934
Texas Texas Department of Insurance
333 Guadalupe St.
Austin, TX 78701
512-463-6464
800-252-4349
Fax: 512-475-1771
Utah Utah Department of Insurance
3110 State Office Building
Salt Lake City, UT 84114-1201
801-538-3800
Fax: 801-538-3829
Vermont Vermont Division of Health Care Administration
Department of Banking, Insurance & Securities
89 Main St.Drawer 20
Montpelier, VT 05620-3101
802-828-2900
800-631-7788
Virginia Virginia Bureau of Insurance
State Corporation Commission
1300 East Main
Richmond, VA 23219
804-371-9074
Fax: 804-371-9944
United States Virgin Islands United States Virgin Islands
#18 Kongens Gade, Charlotte Amalie
St. Thomas, VI 00802
340-774-7166
Fax: 340-774-9458
or
340-774-6953
Washington Washington Office of the Insurance
Commissioner
14th Ave. & Water St.
P.O. Box 40255
Olympia, WA 98504-0255
360-753-7301
800-562-6900
(Washington)
Fax: 360-586-3535
West Virginia West Virginia Department of Insurance
P.O. Box 50540
Charleston, WV 25305-0540
304-558-3386
800-642-9004
(W. Virginia)
Fax: 304-558-4965
Wisconsin Office of the Commissioner of Insurance
State of Wisconsin
121 E. Wilson
Madison, WI 53702
608-267-1233
800-236-8517
(Wisconsin)
Fax: 608-261-8579
Wyoming Wyoming Department of Insurance
Herschler Building
122 West 25th St., 3rd East
Cheyenne, WY 82002-0440
307-777-7401
Fax: 307-777-5895
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